Terms of Service

1. The service

No-Nonsense Deal Tracker (“No-Nonsense,” “we,” “us,” or “our”) is an independent software product operated by Keaton Greene. It helps commercial real estate professionals organize deals, tasks, contacts, documents, emails, dates, commissions, and related information. It is a deal-tracking tool, not a brokerage, legal, accounting, tax, investment, or financial-advisory service.

2. Eligibility and accounts

You must be at least 18 years old and able to enter a binding agreement. You are responsible for accurate account information, safeguarding credentials, activity under your account, and promptly reporting suspected unauthorized access. You may not share access in a way that bypasses subscription limits or account controls.

3. Your data and responsibilities

You retain ownership of the content you upload or enter. You grant us a limited license to host, process, reproduce, and transmit that content only as needed to operate, secure, support, and improve the service.

You are responsible for the accuracy, legality, and appropriateness of your content, including contacts, confidential deal information, uploaded files, and emails. You must have the rights and permissions necessary to provide that content. Do not use the service to store unlawful material or information you are prohibited from handling.

4. Google Calendar

Google Calendar connection is optional. If enabled, the service may create, update, and delete Calendar events on calendars you own based on tasks and deadlines you direct the app to sync. You can disconnect Calendar in Settings or revoke access from your Google Account. Your use of Google services is also governed by Google’s applicable terms and policies.

5. Subscriptions and payment

Paid features are billed through Stripe according to the price and billing period shown at checkout. Unless stated otherwise, subscriptions renew automatically until canceled. You may manage or cancel a subscription through the Stripe customer portal. Fees already charged are nonrefundable except where required by law or expressly stated otherwise.

We may change pricing or plan features with advance notice when required. Taxes may apply. Failure of payment may result in restricted access, but cancellation or payment failure does not automatically delete stored deal data.

6. Acceptable use

You may not:

• Use the service for unlawful, fraudulent, abusive, or deceptive activity.
• Access another user’s account or data without authorization.
• Probe, disrupt, overload, reverse engineer, or bypass security or access controls.
• Upload malware, infringing content, or content that violates privacy or other rights.
• Use the service to send spam or process data in violation of applicable law.
• Resell, sublicense, or commercially exploit the service without written permission.

7. Ownership and product rights

The service, its software, design, branding, documentation, and original content belong to No-Nonsense or its licensors and are protected by applicable intellectual-property laws. These Terms give you a limited, nonexclusive, revocable right to use the service while your account is permitted to access it. You may not copy, modify, distribute, frame, or create a competing service from the product except as allowed by law.

You may send us suggestions or feedback. You grant us permission to use that feedback without restriction or payment, provided we do not identify you publicly without permission.

8. Third-party services

The service depends on third-party providers such as Netlify, Supabase, Stripe, Mailgun, and Google. Their services, terms, outages, and policy changes may affect functionality. We are not responsible for third-party services outside our reasonable control.

9. Availability, changes, and backups

We aim to keep the service available and protect stored data, but uninterrupted operation is not guaranteed. Features may change as the product develops. You should retain copies of critical agreements, deadlines, source documents, and other records outside the service. The tracker should support your process, not serve as the sole record for legal deadlines or binding transaction documents.

10. Suspension and termination

You may stop using the service at any time. We may suspend or terminate access for nonpayment, misuse, security risk, legal requirements, or material violation of these Terms. Where practical, we will provide notice and an opportunity to address the issue. You may request account deletion by contacting support@nonsense-crm.com.

11. Disclaimers

To the fullest extent permitted by law, the service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. We do not guarantee that the service will be uninterrupted, error-free, or that it will prevent every missed task, deadline, lost file, or data issue.

12. Limitation of liability

To the fullest extent permitted by law, No-Nonsense and its operator will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, commissions, opportunities, goodwill, or data arising from use of the service. Our total liability for claims relating to the service will not exceed the amount you paid for the service during the 12 months before the event giving rise to the claim.

Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.

13. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless No-Nonsense and its operator from claims, losses, liabilities, and expenses arising from your content, your misuse of the service, or your violation of these Terms or applicable law.

14. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute that is not resolved informally will be brought in a court of competent jurisdiction in Florida, unless applicable law requires otherwise.

15. Changes to these Terms

We may update these Terms as the service changes. We will update the effective date and provide additional notice when required. Continued use after an update becomes effective constitutes acceptance of the revised Terms.

16. Notices and entire agreement

We may provide service notices by email, in the product, or by posting an update to the service. These Terms, together with the Privacy Policy and any plan-specific terms shown at checkout, are the entire agreement about the service and replace earlier discussions about the same subject. If a provision is unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver.